Returns Policy

Elegant Furniture UK has provided the best service to our customers, we are experts in the manufacture of contemporary furniture and together with the great experience in online sales, and we can offer an excellent service at any time. Our employees are trained to guide you during your purchase, for us you are first and your satisfaction is our goal. We evaluate our staff according to the satisfaction our client’s feel, not the sales achieved during the year. We are always innovating, the fabrics we use in our furniture are commercial fabrics, used in airports and hotels for their durability, by incorporating these fabrics in our designs, and we give the appearance of traditional upholstery, but much more durable, with ease for your cleaning and especially at an affordable cost. We have our own team to investigate photography and design the latest ideas and trends.

With our interior design specialists, we offer new design tips and ideas on our trends page. With our photographers, we can photograph our furniture designs and develop the content that we like the most at all times. We have an online press center that allows us to review the catalog of the different products we have. Our magazine is printed every season where we can show you the new trends and future lines. You can also download the magazine in the press center.

When you make your purchase, you have a period of 14 working days after the delivery of the order, to make the return of the goods. If you change your mind for any reason, you can return your item. Just write to us at sales@elegantfurnitureuk.co.uk. The furniture must be unused and in its original packaging, so you must take care of them as long as they are in your possession.

After collecting the item, we will proceed to make the reimbursement of it. You can also return or exchange a product if it arrives damaged, just email us at sales@elegantfurnitureuk.co.uk, so that if necessary, return with the goods and we can make the change or proceed with the return.